Terms and Conditions pjs138 – Your Complete Platform Usage Guide

1. Introduction & Acceptance of Terms

Welcome to pjs138, Malaysia's leading online gaming platform. These Terms and Conditions ("Agreement") form a legally binding contract between you ("User" or "Member") and pjs138 ("Company", "we", "us"). This Agreement governs your access to and use of the website, mobile app, and all services provided by pjs138.

By registering an account, making a deposit, or using any pjs138 service, you expressly acknowledge that you have read, understood, and agree to be bound by all terms set out in this document, including our Privacy Policy and Responsible Gaming Policy, which form part of this agreement.

Pjs138 reserves the right to update or modify these terms at any time. Changes take effect immediately upon being posted on the website. It is your responsibility to review this page periodically to ensure you are always aware of the latest terms.

2. Eligibility & Account Registration

To register and use the pjs138 platform, you must meet all of the following eligibility requirements without exception:

• Aged 18 years and above on the date of registration.
• Have full legal capacity to enter into binding agreements.
• Not be located in any jurisdiction that prohibits or restricts participation in online gaming.
• Not an employee, contractor, agent, or immediate family member of any pjs138 employee or its business partners.
• Never have been banned or suspended from the pjs138 platform previously.

Each user is only permitted to register one (1) account only. Multiple account registrations by the same individual — whether using different names, phone numbers, IP addresses, or payment details — are strictly prohibited and may result in the closure of all associated accounts along with forfeiture of balances and bonuses.

Pjs138 employs an integrated identity verification process to ensure the security of all members. Documents that may be requested include a copy of your national identity card (MyKad), proof of current address, and documents related to the payment method used.

3. User Account & Security

You are solely responsible for keeping your account login credentials confidential, including your username and password. pjs138 recommends using a strong, unique password and enabling two-factor authentication (2FA), available in your account settings.

All activity that occurs within your account — whether carried out by you or by anyone else who gains access through your negligence — is your sole responsibility. pjs138 is not liable for any losses arising from unauthorized use of your account.

• Do not share your login credentials with anyone, including family members.
• Log out of your account after each session on a public or shared device.
• Contact pjs138 support immediately if you suspect any suspicious activity on your account.
• Keep your email address and phone number up to date for account recovery purposes.

Accounts inactive for more than 12 consecutive months may be subject to maintenance fees or closure. A notification will be sent to your registered email address before any action is taken.

4. Deposits & Payment Methods

Pjs138 accepts a wide range of popular payment methods in Malaysia for the convenience of our members. The minimum deposit is RM 10 and all transactions are processed in Malaysian Ringgit (MYR).

Accepted payment methods include:

• DuitNow – Instant transfer via your Malaysian bank account.
• FPX (Financial Process Exchange) – Online payment directly from your local bank.
• Touch 'n Go eWallet – Instant deposit using your TnG balance.
• Boost – Malaysian local eWallet with real-time processing.
• GrabPay – Payment via your Grab app.
• Local Bank Transfer – All major commercial banks in Malaysia.

All deposits are processed automatically and are typically credited to your account within seconds to five minutes. If your deposit has not been credited within 30 minutes, please contact our support team with proof of payment for immediate review.

5. Withdrawal of Funds

Pjs138 is committed to processing all valid withdrawal requests within 15 minutes on business days. Withdrawals are processed to the same payment method used for your deposit for security and anti-money laundering compliance purposes.

Withdrawal conditions that must be met:

1. Your account must have completed full identity verification (KYC).
2. Any active bonus must meet the rollover requirement before a withdrawal is permitted.
3. The minimum withdrawal amount is RM 30 per transaction.
4. The withdrawal method must be in the same name as your pjs138 account.
5. Withdrawal requests exceeding the daily limit may require additional processing time and further review.

Pjs138 reserves the right to delay or withhold withdrawals that raise suspicion of fraud, money laundering, or terms violations. In such cases, we will contact you via your registered email for further information.

6. Bonuses & Promotions

Pjs138 offers a variety of attractive bonuses and promotions for new and loyal members. All bonuses are subject to rollover conditions and wagering requirements clearly stated on their respective promotions pages.

General terms applicable to all pjs138 bonuses:

• Each bonus may only be claimed once per eligibility, unless otherwise stated.
• The welcome bonus is available to new members making their first deposit only.
• Rollover requirements must be met within the specified timeframe; expired bonuses will be automatically removed.
• Pjs138 reserves the right to void any bonus suspected of being obtained through fraud or promotion abuse.
• Using multiple accounts to obtain additional bonuses is strictly prohibited and will result in account suspension.
• Certain game types may contribute at different rates towards bonus rollover requirements — check the promotions page for full details.

7. Game Rules

All games offered at pjs138 — including slots, live casino, fish shooting, sports wagering, and betting — have their own specific rules available within the game interface itself. These rules form part of these Terms and Conditions.

General principles governing all games at pjs138:

• All game results are final once processed by the server. Any disputes must be raised within 48 hours.
• In the event of a technical disruption during gameplay, pjs138 will review the server logs and make a fair decision based on actual data.
• Use of bots, automation software, or any unfair methods to gain an advantage in games is strictly prohibited.
• Pjs138 reserves the right to void bets or games that took place during a known technical error — any wins arising from such circumstances will not be paid out.

For sports betting, all match results are taken from trusted official data sources. Bets accepted before a replay or official result are valid and binding unless fraud or result manipulation is proven.

8. Prohibited User Conduct

Pjs138 is committed to maintaining a safe, fair, and enjoyable gaming environment for all members. The following behaviour is strictly prohibited and may result in immediate account suspension or closure:

• Attempted fraud, money laundering, or any illegal activity conducted through the pjs138 platform.
• Colluding with other players to cheat the system or manipulate game outcomes.
• Use of VPNs, proxies, or other methods to conceal your true location or falsify your identity.
• Exploiting bugs or technical errors in the system to gain an unauthorized advantage.
• Use of abusive, threatening, or harassing language or behavior toward support staff or other players.
• Spreading false or misleading information about pjs138 to the public.

9. Privacy & Data Protection

Pjs138 takes your privacy seriously. All personal information collected during registration and use of the platform is processed in accordance with our Privacy Policy, which complies with Malaysia's Personal Data Protection Act 2010 (PDPA).

The data we collect is used solely for the following purposes:

• Identity verification and fraud prevention.
• Processing your financial transactions.
• Account-related communications, promotions, and platform updates.
• Compliance with applicable legal and regulatory requirements.
• Improving the services and user experience of the pjs138 platform.

Pjs138 will not sell, rent, or disclose your personal information to third parties without your consent, except where required by law or to process your transactions. For more information, please refer to Privacy Policy in full.

10. Account Closure & Suspension

You may close your pjs138 account at any time by contacting our support team. Prior to closure, you must fulfil any active bonus rollover requirements and withdraw all eligible balances.

Pjs138 reserves the right to suspend or close an account without prior notice under the following circumstances:

• Violation of any section of these Terms and Conditions.
• Confirmation that the user is under 18 years of age.
• Activity suspected to be related to fraud or money laundering.
• Instructions from relevant legal authorities.
• Failure to complete the KYC process within the stipulated timeframe.

In the event of account closure due to a terms violation, pjs138 reserves the right to forfeit any bonus balances and wins obtained through conduct that breaches our rules. Eligible real-money balances (excluding bonuses) will be returned subject to the outcome of an internal investigation.

11. Limitation of Liability

Pjs138 provides its gaming platform on an "as is" basis and makes no warranties, express or implied, that the platform will operate without interruption or be entirely free from errors.

To the extent permitted by law, pjs138 is not liable for:

• Indirect, consequential, or punitive losses arising from the use of or inability to use the platform.
• Loss of data or information caused by technical disruptions beyond our control.
• Financial decisions you make based on information available on the pjs138 platform.
• Actions or omissions of third-party service providers integrated with our platform.

12. Amendments to Terms & Applicable Law

Pjs138 reserves the right to update, modify, or replace any part of these Terms and Conditions at any time without prior notice. Changes take effect immediately upon being posted on the pjs138.win website.

Continued use of the platform after any changes are published will be considered your acceptance of the updated terms. We therefore recommend reviewing this page periodically.

These Terms and Conditions are governed by and interpreted in accordance with the laws of Malaysia. Any disputes arising in connection with this agreement are subject to the exclusive jurisdiction of Malaysian courts.

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, without affecting the remaining provisions, which shall continue in full force and effect.

For any enquiries regarding these Terms and Conditions, please contact the pjs138 support team via 24/7 Live Chat or our official email at [email protected].